Starwallet Rewards
TERMS AND CONDITIONS

Where the activity of StarWallet Rewards is to set up, connect and implement a Digital Rewards Network for consumers and advertisers in order to stimulate activity and propaganda online and in-store. StarWallet Rewards works to promote and develop the StarWallet Rewards Network in addition to increasing the number of members of the customers/service providers and advertisers. –Where the customer is willing to join the StarWallet Rewards Network after admitting that he/she is 14 years of age or more, and does not have any legal objections or material that would adversely affect his/her legal civil actions. - Where StarWallet Rewards has agreed to append the client in the Network at No Cost.
Therefore, after the parties acknowledged the legal responsibilities and desire to join the StarWallet Rewards Network, the contract agreed will be as follow:

  • First, Scope of the Agreement:
    1. Where StarWallet Rewards, Advertisers/Service Providers have the right at all times to change or cancel Rewards and/or the terms and conditions for their redemption.
    2. Where StarWallet Rewards or Advertisers/Service Providers provide the Rewards to the customer and inform him of the availability and value of Stars, Rewards, and the terms & conditions for their redemption.
    3. The user agrees to provide information and data to StarWallet Rewards to be used for the purposes of market research, marketing and sales presentations and promotional activities, etc. and waives any restrictions on the use of these data and information by StarWallet Rewards.
    4. The user is solely responsible for the accuracy and validity of all information and data provided to StarWallet Rewards.
    5. StarWallet cannot demand that the customer provides any confidential financial information by their nature, including personal information and account numbers and credit card data.
    6. StarWallet Rewards reserves the right to exchange information and data available from the client in exchange for Stars & Rewards and determine the value of this exchange.
    7. StarWallet Rewards is entitled solely to reject the client to join the Network without any reason and the user has no right to appeal the rejection or claim compensation in this regard, the user acknowledges under this Agreement the he/she may enroll in the network to only benefit from it and has no right to pursue any legal actions or make any demands.
    8. StarWallet Rewards has the right to amend this Agreement from time to time, the user accepts the new terms and conditions online by clicking on the relevant link.
    9. Rewards Values are flexible and not determined.
  • Second, StarWallet Rewards Commitments:
    1. Provide the rewarded services to the user.
    2. Clarify and explain the Rewards Network mechanism along with the details of the services provided.
    3. Allow the user to enter their account online, visit www.starwallet.com website or any other website at No Cost.
    4. Continuously updating the users with information on new offers that may suit them.
    5. Continue to make every effort possible to expand & develop the Rewards network of Advertisers/Service Providers, customer base, and services available.
  • Third, User Commitments:
    1. The user acknowledges that the personal information submitted to StarWallet Rewards is complete, correct and accurate.
    2. If it turns out to StarWallet Rewards that the user entered an incorrect Facebook account or e-mail address does not belong to the registered user, StarWallet Rewards has the right to close the account without reference to the user.
    3. If the user communicates with StarWallet Rewards through social networking sites to collect Rewards, it has to be from his/her personal accounts, and if it turns out to StarWallet Rewards that the account is not personal, or the account is opened to just collect Rewards, or the account is opened just for social network competitions, and the Friends list is less than fifty friends, then StarWallet Rewards has the right to close the account without reference to the user.
    4. The user must provide his/her Facebook account, his e-mail address to StarWallet Rewards to enable the record of the Stars & Rewards earned or recovered from the user.
    5. When a user requests to redeem Stars & Rewards from the StarWallet Rewards Store, the account must have an Active Stars Balance that equals or exceeds the value of the product in Stars, and if the active balance is less than the posted value of the product, then the redemption request will be denied.
    6. If the user is collecting Reward from his/her Facebook account, the name of Facebook account has to be a real name and matches the name registered in his/her StarWallet Rewards account. If it turns out that the Facebook Account does not have a real name or the name does not match with the registered StarWallet Rewards account, then StarWallet Rewards has the right to decline any redemption requests and/or deny the Facebook account from collecting any rewards.
    7. If StarWallet has closed an account for violating the StarWallet Rewards terms and conditions, then the user can send an email to support@starwallet.com requesting to reopen the account, and the request will go under review, and if accepted, an email will be sent from the StarWallet Rewards team and the account will be reopened within seventy two hours. If seventy two hours have passed and no emails have been sent from the StarWallet Rewards team, then the request has been denied for violating the StarWallet Rewards terms and conditions.
    8. If the user wants to terminate his/her registered account on StarWallet Rewards, then an email with the termination request must be sent to support@starwallet.com from the verified email registered on the StarWallet Rewards database, and the account will be terminated within five-seven business days. If the account is terminated, then the user will not be able to register again with the same email address and/or Facebook account.
  • Fourth, Restrictions and Conditions of the Network:
    1. The Age allowed to participate in this Rewards Network is at least fourteen (14) years of age.
    2. The value of the Stars Currency is not fixed and this value may be adjusted by StarWallet Rewards without the reference to the user.
    3. StarWallet Rewards has the right to close the user’s account if it turns out there is no credibility in the data submitted by the user in his/her own account without reference to the user.
    4. If it turns out to StarWallet Rewards that the user has registered multiple accounts on social media network sites and communicates with StarWallet Rewards for the purpose of collecting Rewards, then StarWallet Rewards has the right to close the account without any reference to the user.
    5. The user cannot redeem the Stars & Rewards collected only after he/she accepts the terms and conditions of the StarWallet Rewards Network online and any subsequent amendments to it.
    6. The Stars Currency are non-transferable to any other account and may not be converted into cash.
    7. The user realizes that StarWallet Rewards will not be responsible for the violation and the guarantee of any product purchased from any dealer/service provider or has been granted under the network.
    8. StarWallet Rewards does not guarantee any product is given as a reward well as to ensure its quality or specified purpose.
    9. The user agrees to waive StarWallet Rewards the responsibility for any and all claims, damages or any liability including, but not limited to, physical injury or death arising out of participation in the network and/or responsibilities related products, which have been purchased or provided in the network.
    10. Customers may purchase services or goods via partially paying the Stars & Rewards collected by him/her and the remaining amount paid in cash.
    11. The user has the right to register one account only on the StarWallet Rewards Network and if it turns the user have registered multiple accounts in order to collect rewards, then StarWallet Rewards has the right to close the account without reference to the user.
    12. All products displayed in the StarWallet Rewards Store from mobile charge cards and cash vouchers are subject to change at any time, in terms of type and category and no binding to StarWallet Rewards if they end a type or category of PRODUCTS or re-display them again.
    13. The user is the first person to get access to the scratch code/number for the products redeemed from the StarWallet Rewards Store and after the StarWallet Rewards team redemption request review. The Stars will be deducted from the users balance and the reward will be saved to the users rewards wallet on the StarWallet Rewards App with the products description and redemption details. In the case the user complains from the redemption of the scratch code/number, then StarWallet Rewards will not be liable and the user must contact the product provider (mobile operator/service provider) and submitting their complaint.
    14. When a user redeems his/her Stars balance with a product from the StarWallet Rewards Store, the Stars will be on hold until the StarWallet Rewards team reviews the redemption request, and if accepted, the product will be saved to his/her rewards wallet on the StarWallet Rewards App, and if declined for violating the StarWallet Rewards terms and conditions, an email will be sent to the user declining the redemption request in a maximum period of seventy two hours from the redemption request.
    15. The StarWallet Rewards network is void if the law declares that.
    16. The StarWallet Rewards account is automatically closed after the passing of six months from the date of the last action (collection/redemption).
    17. In the event of termination or suspension of the account, the re-entry or re-enrolling in the StarWallet Rewards network will lead to the loss of all the Stars & Rewards collected by the user.
    18. The user loses all the Stars & Rewards collected by him/her in case of the cancellation/closure of the StarWallet Rewards network.
    19. If the user collects Stars and Rewards through joint procurement from stores/service providers within the StarWallet Rewards network, then the Stars & Rewards will be effective and valid for redemption under the terms and conditions of each store/service provider.
    20. If the user collects Stars & Rewards through interacting with social media networking sites, then the Stars & Rewards will be effective and valid for redemption after/up to seventy two hours have passed from the time of collection.
  • Fifth, Duration and Termination of the Agreement:
    1. This agreement becomes binding from the Effective Date of registering an account on StarWallet Rewards and remains in effect as long as the account is active, unless terminated earlier.
    2. StarWallet Rewards has the right to suspend the account and/or terminate this Agreement without cause, and without any further notice or legal or judicial proceedings.
  • Sixth, Online and Cellular Connections:
    1. The user agrees to confirm recipient of transactions and account statements and correspondence through SMS on mobile phone and/or e-mails messages.
    2. The user agrees to receive notifications regarding rewards from advertisers/service providers and receive offers for new products in stores via SMS text messages and/or e-mails.
    3. Short text messages and e-mails sent are considered delivered by StarWallet Rewards.
  • Seventh, Confidentiality:
    1. With no contradictory or inconsistent with the rights of this contract with this point, StarWallet Rewards MUST Maintain the Confidentiality of Personal Information about the user and/or any other private information in his/her account.
    2. Towards off and any suspicion, this pledge of confidentiality will not affect the right of StarWallet Rewards in providing information to its customers for marketing purposes.
  • Eighth, Intellectual Property Rights:
    1. The user acknowledges and understands that all intellectual property rights related to the StarWallet Rewards Network and its trade name and/or domain name and logo www.starwallet.com or any other rights that are the exclusive property of StarWallet Rewards, and the user does not have any right in respect of such intellectual property.